Annette and her team could not have been more helpful, friendly and well informed. From the first valuation to the stress of a delayed completion date, I received nothing but swift attention, practical support and plenty of reassurance. Annette’s knowledge of the business is awesome. She went the extra mile on my behalf time and time again - her can-do approach and conveyancing experience was invaluable
We have used Orchards Lettings for many years and they regularly outperform other agents in finding very good tenants.
You are without a doubt the nicest estate agent I've ever met.
I am writing to you to show my appreciation for a member of your staff, Ms Hollie Morris of Orchard's of London Shepherd's Bush office.
Ms Morris has been dealing with us, looking after our rental property in West Acton, for some time. We find her service excellent: she is very efficient, has been adroit in sorting out some problems for us, and always remains pleasant and helpful, even in fraught moments.
She is a great asset to your company, and will no doubt go far in her chosen profession.
My honest feedback would be that Orchards’ ability to find tenants is excellent… and I use a lot of estate agents; 9/10!
Liam, as I mentioned to you the other day, I really appreciate your (and your clients) patience, integrity and how you have kept an honourable approach throughout. We are looking forward to moving to The Birches.
Thank you for the huge effort you made. I am sure we will come across each other in future and I will not hesitate to recommend you to all my friends.
Great news with the flat, everything has been completed! Thank you so much for your help in making this all work out, I’m absolutely thrilled with the purchase.
I think the house looks excellent on the web portals and I think the mix of copy and photographs present it extremely well. Great team work.
Thank you so much for everything and for all the properties you showed us during the summer. We felt the team understood our needs perfectly and when time comes to move again, we will make sure to contact Orchards of London.
The Acton team have recently helped us to let our flat and we were very impressed with their efficiency. They always answered emails quickly and dealt with everything very professionally. They made everything easy for us.
What a pleasure Orchards of London are to work with - the Acton team are absolutely at the top of their game. Professional, pragmatic and super responsive. I can't recommend them highly enough.
We purchased our flat from Orchards of London and the whole process was very positive. It was never too much trouble to show us round the property a few times and they guided us through the sale in a very professional and pleasant manner. They certainly helped to minimise the stress and problems that often come with buying/selling a property!
Pleasant and efficient service. Our contact at the Ealing office took all our needs into account. And we are very pleased in our new flat.
We have used Orchards of London at Ealing Common to let our flat on three occasions and they are always focussed, diligent, enthusiastic and professional. We bought a house from clients of Orchards of London in 2012 and also had a very good experience when on the other side of the fence. We will continue to work with their enthusiastic team.
Orchards of London helped me rent out my property in Shepherd’s Bush finding a suitable tenant. Great service throughout the whole process and a pleasure working with the Acton team.
Excellent service. Highly recommended. The best experience with any estate agent in London to be honest! This company listens to what you are looking for and delivers. The Ealing branch has a great approach - very professional and helpful.
They found a suitable place and helped us to see it very early on - I think we were the first to view it. The whole process was made as smooth as possible despite a few legal issues. The team were very helpful in making sure that everything went smoothly and worked out by keeping the vendor and ourselves up to date regularly. Thank you!
We would also like to thank Shoaib from Paul Alexander Mortgage Consultants for his advice and help in getting excellent rates and explaining the whole process clearly. Thank you to Orchards of London and Paul Alexander Mortgage Consultants for being readily available even outside of working hours! I can honestly say that the Ealing team cared about making sure that we got the property we were looking for rather than wanting to make a sale. I was registered with the company for around three months and am grateful for their hard work. If they continue in this way I am sure this company will go very far indeed.
I had a really positive experience at Orchards of London. As a first time landlord, it was important to me that they took the time to explain the process, were clear about costs, and listened to the kind of tenant I (ideally) wanted. I'm pleased to say they delivered on this and the tenant is happily living in the property, and the whole process was relatively stress free.
After a turbulent week and having spoken to, what felt like, a hundred estate agents, I called Orchards of London. Within five minutes, they appeared to have an understanding of my requirements and instantly suggested a property that was available for viewing and booked me in. A rare occasion for service and personality to entwine but Orchards of London appear to be making headway. Good Luck with your new office in Shepherds Bush.
Excellent hard working team. I put the flat for sale at two other agencies for a month and combined they couldn't do the number of views Orchards of London did in the first four days of being offered at their office.
Thank you so much for all your hard work finding me the perfect property so quickly.
Smooth effortless transaction. Thank you for all your help!
I would like to say the service that Orchards of London gave was excellent and I'm very pleased. I will be recommending Orchards of London to my family and friends.
I would recommend anyone to deal with Orchards of London the service is excellent. The staff are great with good communication skills and team work.
We were beginning to think that we would never get our property rented and then we had Orchards of London knock on our door offering all of the Orchards of London services. A little more than a week later and several good potential viewings they found us some great tenants. We found the whole process quite stressful but Orchards of London were very attentive to our needs, were always extremely courteous both with us and potential tenants, and didn't try to push us or the tenants into something that didn't feel right. From a bewildering choice of estate agents I am glad I used Orchards of London from my experience to date.
From the moment I called Orchards of London requesting a property to rent they have been incredibly helpful. They provided me with multiple of properties to view and often worked overtime in order for me to view as many as possible on the same day. Any questions I had were answered and taken care of immediately. I cannot praise them highly enough.
I just wanted to say thank you for all your work on selling our two apartments. You have a very strong team, and provided very good service.
Many thanks to Orchards of London for their continued hard work on ensuring a successful completion on the sale. We were very pleased with the professional service we received. I look forward to working with you all again in the future.
We were really pleased with how Orchards of London dealt with the sale of our house. They were highly professional from start to finish and were always helpful and friendly throughout the process - which was not that straight forward in our case! I would have no hesitation in using Orchards of London again.
I want to say thank you for the smooth efficient service I received from you. People say moving is the most stressful thing ever. I have not actually been stressed by the process at all. You have all been great!
Thank you for all the help you gave us. We would like to thank you for your hard work, we thought you were very professional and we wish you every success.
Thank you all of the team at Orchards of London for a successful sale. I hope the new owners will be as happy in the house as I was. May I also wish Orchards of London all the best for the future.
Selling a property can be a rollercoaster of a journey! However, from the moment we all sat down, I knew Orchards of London could not only market and sell my property, but would excel in doing so. Gently but thoroughly, Orchards of London said they would find real buyers; this resulted in multiple offers almost immediately. Not only did they secure an offer far exceeding our expectations and original asking price, they smashed the record on our road, and found us the perfect buyer. I cannot praise Orchards of London highly enough, demanding friends and neighbours to look nowhere else.
Dear Orchards of London, Many thanks for your support, timely effort, in resolving queries we raised. The whole buying process was made much easier and less stressful!
Orchards of London were extremely efficient and kept me very well informed via text, emails and phone calls. I told them that I was very impressed with their organisation.
I found the Ealing Lettings team very helpful and enthusiastic about their job. I had 3 to 4 days to identify a property in Ealing area and move in. This was a quite a challenge as they had only two days to show me the properties and sort out the paper work. They provided sufficient and relevant information to me about the property and the facilities in the area for me to make a decision. They never tried to influence my decision. I felt They went beyond the call of duty to help me out. Thank you Ealing Lettings team!
Superb Service. We were complete novices to the buying process, the Ealing sales team explained how it all worked and kept us informed during the whole process. Thanks to everyone at Orchards of London!
Thank you so much for all your help. It's was a breeze finding a flat with Orchards of London and I couldn't be happier. You made things so much simpler and enjoyable when I was so stressed before.
"Selling a property can be a roller-coaster of a journey, however, I knew Orchards of London could not only market and sell my property, but would excel in doing so. My husband and I had huge expectations of Orchards of London and put our trust entirely in the team- And wow, that trust was certainly not misplaced! Offers poured in immediately, every member of the team knew every square inch of my home, and the professional photographs were to die for. I cannot praise Orchards of London highly enough, demanding friends and neighbours look nowhere else."
A huge thank you to Orchards of London for selling our property so quickly. From the first meeting the team went out of their way to ensure we felt happy and confident in their ability to sell our flat quickly and efficiently. Everyone on the team followed up what they had promised and arranged viewings at convenient times and provided feedback on viewings and found us a buyer within two days of our property being on the market. Everyone was extremely friendly, knowledgeable and happy to help. I have sold several properties in the past and found Orchards of London Of London by far the best agent that I have worked with.
I was very impressed with Orchards of London energetic marketing of my flat!
A million thanks to Orchards of London! We are truly enjoying our home in Chiswick and just wanted to say how much we appreciate all of the fantastic assistance we've received.
Throughout a personally difficult sale, Orchards of London were always incredibly patient and helpful. The whole team were very supportive and smoothed out a very stressful process. Calls were returned when promised and I was kept informed every step of the way. Joseph, Lewis and Matt were a genuine pleasure to deal with- I have no hesitation in recommending them!
From my first contact with Orchards of London, the experience has been entirely pleasurable. The enthusiasm, care and unique customer service made us feel like we were being taken care of properly. Initial floorplans, details and promotion of the property was carried out professionally within 24 hours and every effort was made to quickly find us a suitable buyer. In a area flooded with estate agents, it's almost impossible to stand out from the crowd - but Orchards of London undoubtedly manage to do this!
Orchards of London were the most professional agents I have ever come across. All of the consultants were incredibly helpful and I never felt anyone was pushing me or wasting my time, but just focussed on working towards my needs.
Orchards of London were extremely helpful and met all of our needs perfectly.
We would like to express our gratitude for the outstanding service we received from Orchards of London. The consultants would always go one step further- compared to other agents our Orchards of London consultant's attitude, diligence and efficiency clearly stood out. We will gladly recommend Orchards of London to anyone!
"From the first time I phoned Orchards of London I felt that my needs would be met and was taken to viewings the very same day. The sales consultant was the best we had come across- very responsive, genuinely interested and wanted the deal to go through. After dealing with Orchards of London there was no need to go to anyone else."
"I could not rate the lettings consultant any higher. He had great communication and listening skills and a good sense of boundaries.He always returned calls and if he wasn't available would let me know who would be available when I needed them or who would alternatively be meeting me. Other agencies have sometimes let me down last minute or a different person would turn up to who I was expecting.I feel Orchards of London listened to what it was I was looking for and only contacted when it was relevant to my needs and fitted my property profile. From my experience, the team are doing a superb job."
"The service you give is excellent!"
"Orchards of London made selling the house more stress free. We like the design of the offices, team members were people who were professional and smart – naturally so without being told to look smart. The identity and contents (of the brand) was very strong, coherent and authentic. It felt very personal. The conversation with Liam, the Ealing Sales Manager seemed to not be the normal 'confrontation' - like you get with other agents, it seemed a lot more personal. "
"I was very impressed with the pro-active approach and speed of delivery which led to a fantastic end result. I would definitely recommend Orchards of London to others."
"We appointed Orchards of London in late August, and noticed the difference immediately: the quality of the photographs was markedly better than other agents. The team members were all bright, determined, driven people who were nevertheless impeccably courteous and considerate. Within two weeks they had secured an offer of the asking price."
"Selling a house can be a stressful undertaking but since we instructed Orchards of London it felt as though the stress has been removed.
The team are highly experienced, enthusiastic and well trained.
We found their professional demeanour refreshing to say the least. The team always kept us in the loop with what was going on and in the end they managed to get us the results we wanted."
"Thanks to you and your team for your amazing efforts, we still cannot quite believe how you managed to turn things around so quickly and successfully!"
"Orchards of London are the James Bond of Estate Agents in my opinion"
"Thank you and your team at Orchards of London for providing an excellent standard of service with high, professional, standards.
I was particularly impressed with you and your colleagues' level of enthusiasm, market knowledge and reliability."
"Orchards of London have reached perfection!
The Orchards of London team are young, smartly presented, enthusiastic, charming and pleasant to deal with.
They were honest, straightforward, their leads were excellent, they were on the ball, they offered a high level of customer service and efficiency – Quite extraordinary"
"Orchards of London acted with full diligence, the team was proactive, professional and helpful at all times."
"I have nothing but praise for Orchards of London; they actively helped me to sell my property and achieved a price I was happy with, I would like to thank the team for all of their efforts and especially Ronan and Jasmine who worked tirelessly to carry out such a high number of viewings and ultimately securing a sale"
"Many thanks to you and your team for making this all happen. I have already made recommendations to some friends on the same road that are looking to move that you are the guys to deal with."
"How refreshing to finally deal with a Real Estate company that is honest, reliable, has your best interest at heart and always gives feedback. I can not recommend the sales team more!
It was a pleasure to have our multi listed (never again) property sold by Orchards of London. Their team when making the appointment were genuinely excited to be bringing their new clients for a viewing. They always arrived promptly, were fully briefed on the property and our reasons for selling, gave their clients the full features and benefits sales pitch without being pushy and then most importantly, always came back to us within two days (usually the next day) with good constructive feedback.
The house buying/selling process is stressful enough but I can promise you dealing with the team at Orchards of London was a pleasure. They know the local property market, give positive feedback and get the result - which what we all want. Well done to Jasmine Hotz and the guys."
Just a quick note to say thank you. Yourself and Liam were always friendly and professional. Liam was always considerate of the fact that we have a small child when it came to viewings and always communicated with us what was going on which we appreciated.
We were trying to sell for most of 2010 with 3 different agents. The fact that you sold our flat in 3 weeks speaks volumes. I will definitely be recommending you.
Also, thank you for recommending the solicitors. I cannot praise them highly enough. They were so efficient and an absolute pleasure to deal with."
"I have a small portfolio of properties in Ealing and for many years have let my flats through private advertising.
In recent years bogus landlords using various websites to advertise lettings have deterred potential tenants from finding accommodation this way, so last year I decided to use a letting agent. Needless to say numerous agents approached me offering their service.
The reason I decided to use Orchards of London is that they offer excellent advice to landlords, are extremely professional, efficient and fast and have no hidden extra costs. They let my properties within 3-10 days of coming on the market.
Each negotiator agent knows exactly the kind of tenant I look for, gives me a brief on their client before a viewing and does not show my flats to anyone I may find unsuitable. Everyone in the office is very courteous and friendly and makes me feel that I am part of the 'Orchards of London Family'. I look forward to a long-term working relationship with Orchards of London."
"Firstly, I would like to really thank you personally and the Orchards of London team for finding another tenant in record speed time - well done guys I think you really rock!
I have to admit, your office should get a reward for great performance. In fact, I trust that this tenant will work out, and as a result, I am going to in put your company forward for an award for the best letting agency in Ealing! If you know where I can do this, please let me know :0) However, I hope this will not upset any of the other estate agencies as many of them know me and/ or have me on their records.
Once again Stephanie, thank you for your hard work in sealing the deal and I look forward to receiving the contract today."
"As a landlord who owns a number of properties, I have dealt with many agents over the years. Orchards of London exceeded my expectations in terms of service and, most importantly, in the speed with which they secured a corporate tenant for me. In fact, the property was under offer within 24 hours of instructing them. I shall definitely use them again in the future."
"Orchards of London have provided my family and I with an outstanding level of service in all respects; regarding the valuation, marketing and recent sale of my property. In an uncertain market I am confident that we achieved the very best selling price and that Orchards of London found the perfect buyer for our property! They kept us informed with frequent updates and feedback during the process and that helped to make it much less stressful. Beyond that they were sensitive to our needs as a family with very young children from day one. The agents were both professional and friendly and this helped my children adjust to the viewing process. I would have no hesitation in recommending Orchards of London to the network of many mums I know and my work colleagues at the BBC"